FAQs

Learn more by exploring the Frequently asked questions

Compliance

All finance brokers and credit providers must comply with NCCP regulations when providing credit assistance or credit services.

Key requirements include responsible lending practices, providing clear credit information, and assessing customers' financial situations.

Non-compliance can result in severe penalties, legal liabilities, and damage to your business reputation.

Absolutely! We offer comprehensive compliance solutions tailored to your business needs, helping you navigate the complexities of NCCP regulations.

Regular reviews are essential to keep your business updated with changing regulations and ensure continuous adherence to NCCP requirements.

Education

Our Mentoring program offers personalized guidance and support to finance brokers, helping them enhance their skills and achieve career growth.

Finance brokers, whether new or experienced, can participate in the Mentoring program to gain valuable insights and industry expertise.

No, our mentoring program is accessible to finance brokers across Australia, utilizing virtual communication methods.

Onboarding Docs

We recommend submitting documents in PDF format for clarity and consistency. However, our online portal can accommodate various formats.

While we encourage timely submissions, we understand that gathering documents can take time. Reach out to us for guidance on deadlines and arrangements.

You can conveniently upload your documents through our website or via email.

If you're missing a document, don't worry. Reach out to our support team, and we'll guide you on the necessary steps to ensure your application process remains on track.

Pricing & Commission

Absolutely! We understand that your requirements might be unique. Our services are designed to be flexible, allowing you to tailor your own bundle. You can choose any number of services you want and pay for your selections only.

We accept a range of payment methods, including major credit cards, PayPal, and bank transfers, making it convenient for you to choose the option that suits you best.

No, we believe in full transparency. Our pricing includes all applicable fees, and you won't encounter any unexpected charges.

Certainly! Our plans are designed to accommodate your evolving needs. You can easily upgrade, downgrade, or modify your plan at any time.

While our commitment is to offer stable pricing, there might be occasional adjustments. Rest assured that any changes will be communicated well in advance, and existing plans will be honored.

Mortgage Broking

Joining our network offers access to a wide array of lenders, competitive commission structures, ongoing training, and strong marketing support. Our collaborative environment is designed to foster growth and success. Plus complementary office for Melbourne based brokers *T&Cs apply

We provide comprehensive training, mentorship, and access to essential resources. This support helps new brokers navigate the industry, build their client base, and stay updated on market trends and regulatory changes.

Our network offers regular training sessions, workshops, and webinars on various topics, including industry best practices, regulatory compliance, advanced financial products, and customer service excellence. 

Yes, we believe in empowering brokers with flexibility. You can choose to build your brand or leverage our established brand presence, work from anywhere, and manage your schedule to suit your lifestyle.

We provide marketing tools, lead generation strategies, and branding assistance to help you attract and retain clients. Our network also offers digital marketing support and access to a broader client base.

We offer state-of-the-art technology solutions, our CRM systems includes loan comparison tools, one click bank statement retrieval, one click Equifax, and one click eSignature request, to streamline your workflow and enhance client interactions. Also your client and partners will get their own dashboard to check the live progress of their application automatically.

Our commission structures are among the most competitive in the industry, designed to reward high performance and support the financial growth of our brokers.

Absolutely. We provide comprehensive administrative, compliance, and regulatory support to ensure you can focus on client service and business growth without the burden of paperwork and legal complexities.

Our commitment to broker empowerment, combined with our comprehensive support system, advanced technology, and a culture of collaboration and innovation, sets us apart in the mortgage broking industry.

We host regular networking events, conferences, and online forums to facilitate community building, knowledge sharing, and collaborative opportunities among our brokers.

Asset Finance

OXCEL will provide a platform to access a wide range of lenders and financial products, offering support in areas such as compliance, training, marketing, and technology. You can use our website as yours and fully integrated with out CRM. OXCEL isn’t an aggregator but hold own ACL & connect you almost all lenders in Australia through direct accreditations & multiple aggregators enabling you to have all lenders on panel (Typically you will have to strict with your aggregators panel only).

To join, you typically need to complete an application form, meet certain eligibility criteria, and possibly undergo an assessment or interview process.

Our network includes a diverse range of lenders, from major banks to niche financiers, covering a wide spectrum of financial products suitable for various client needs. We bring new lenders regularly as soon as they open their doors.

Yes, we offer a range of training sessions, workshops, and professional development courses to enhance your skills and keep you updated on industry trends and regulations. We will also mentor you 2 years complementary.

We provide regular updates on regulatory changes, offer compliance training, and have tools to help you maintain compliance with all relevant laws and guidelines.

Yes, we offer access to advanced CRM systems, loan processing software, and other technological tools to streamline your operations and client management.

Absolutely, we have a group of like minute brokers sharing knowledge and ideas.

Fees can vary based on the services and support you require. Details are outlined in our Pricing & commission page, which can be tailored to your specific needs.

We provide marketing materials, digital marketing tools, branding guidelines, and support for client acquisition and retention strategies.

We offer business planning support, strategic advice, market insights, and opportunities for partnership and collaboration to help you expand and grow your client base.

Ready to excel in finance brokerage?

Join OXCEL today to access our specialised services